privacy statement

1. When do you apply this privacy policy?

This privacy statement applies to all personal data we process across all domains related to us. This concerns the personal data of anyone who has ever been in contact with us or visited our website, such as visitors, customers and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or browsing behaviour. If you would like to know more about personal data, please visit the website of the Dutch Data Protection Authority.

2. Who uses your data?

Sokkies B.V. is responsible for the website https://sokkies.com/nl/ and is therefore the organisation responsible for the use of your personal data as described in this privacy statement. The full details are:

Company name: Sokkies BV
Address: Bijlshoek 6B, 5473HK, Heeswijk-Dinther
CoC: 89538226

3. Whose data do we process?

We process the personal data of everyone who has been in contact with us or has visited our website. These include visitors, private customers, business customers and contact persons of our partners.

4. How do we obtain your data?

We receive your details because you:

• enters details on our website
• contacts our company, via email, telephone or otherwise

5. What data do we use about you?

We use the following data:

• (company) name
• contact details
• Email address
• telephone number

6. What do we use your data for?

We use your personal data to contact you for the following purposes:

• We have received your consent to use your personal data
• to process your orders and/or to perform agreements with you
• to contact you if necessary for our service provision

7. How long do we keep your data?

We keep your personal data for as long as is necessary for the purposes for which we use your data. For example, as long as you are a customer of ours, we keep your data in accordance with the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we keep specific data relating to you, please contact us.

8. Who do we share your data with?

We only share your personal data with others if it is necessary for the performance of the contract or if we are legally obliged to do so.

9. Where do we store your data?

We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How secure is your data with us?

We have taken technical and organisational measures to secure your personal data against loss, misuse, and unauthorised access.

11. What can you expect from us?

Because we use your personal data, you have various rights. We have listed these rights for you below.

You have the following rights:

• Right of access

You may always ask us to view your data that we hold on you.

• Right to rectification

You can ask us to have your data corrected if it is inaccurate or incomplete.

• Right to object

You may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can let us know that you no longer wish to receive emails from us. This also applies to personalised recommendations on our website.

• Right to data portability

If you are a customer of ours or have given permission for the use of your data, you may ask us to send you the digital data we hold on you. This allows you to transfer that data to another organisation if you wish.

• Right to restriction of processing

You may ask us to restrict the use of your data. This means that in certain cases we are only allowed to store your data, but not use it.

• Right to be forgotten

You can ask us to delete all the data we hold on you. We will then delete all data that can be traced back to you. In some cases, we cannot or are not yet allowed to delete your data. For example, we are required to keep certain data for 7 years for the tax authorities.

• Right to lodge a complaint
• You have the right to lodge a complaint about the way we handle your data. If you have a complaint, we are happy to resolve it for you. Please contact us for this purpose. You may also lodge your complaint with the Dutch Data Protection Authority.

If you wish to submit a request or complaint, you can contact us via info@sokkies.nl.

12. Which rules apply to this privacy statement?

Dutch legislation applies to our privacy statement and the handling of your data.

13. Which cookies do we use?

You can indicate yourself which of your data we are allowed to use. If you have given us permission to personalise your profile based on your browsing and search behaviour, we can tailor our website specifically to you to make it easier and more personal to use. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website.

We use the following types of cookies on our website:

• functional cookies, such as session and login cookies for keeping track of session and login information
• anonymised analytical cookies to gain insight into visits to our website based on information about visitor numbers, popular pages and popular topics
• non-anonymised analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages and popular topics
• tracking cookies such as advertising cookies intended for displaying relevant advertisements

We use the following cookies, among others:

• Google Analytics
• Facebook Tracking cookie
• LinkedIn Tracking cookie
• Pinterest Tracking cookie
• Microsoft Ads Tracking cookie
• Google Ads tracking cookie
• TikTok Tracking Cookie

Microsoft Clarity & Microsoft Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps and session replays to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft privacy statement .

14. Use of Mailchimp for email communication

When you make an enquiry with us, your email address is automatically added to a mailing list in Mailchimp. Via this list you will receive an initial email relating to your enquiry. After receiving this email, you can easily and immediately unsubscribe via the unsubscribe link at the bottom of the email. From that moment on you will receive no further communication via Mailchimp.

Mailchimp is a service provider based outside the European Economic Area (EEA). We ensure that your data remains as protected as possible, including by using the standard contractual clauses offered by Mailchimp. You can find more information about the processing of data by Mailchimp in their privacy statement.

15. What do we do with data relating to minors?

We do not process data of minors (under 16 years of age) unless we have obtained permission from a parent or guardian.

16. Do you have a question about this privacy statement?

For enquiries you can contact us at info@sokkies.nl.